As an added bonus, I now do allthe cooking for my girlfriend, which has really helped our love life. Has anyone else been able to do this? Many are on a fixed income and I am one of them … an older woman, a widow, and on a very fixed income. The foods are really good. She is very impressed with the progress I have made losing weight.
3123 Nutrisystem Consumer Reviews and Complaints
I feel I have a better handle on what I should be doing. I am looking forward to losing the weight I have set my goal for. Thank you very much for your help. We are happy to hear that you feel like you understand the program better after speaking with one of our counselors. Please let us know if there is anything else we can do to help! I wrote in with a few complaints about some of the food I received; some broken food, bags not sealed and crushed muffins. Allison was very helpful and courteous and was able to change my mood.
Thank you Allison for being pleasant and helpful. Thank you for the kind words! We will be sure to pass this compliment onto Allison. Keep up the excellent work on the program, Chris! I didn't know this when I originally call to cancel my account.
Not that I like it, I understand that it was to be paid now. I was on hold for several minutes and when he finally came back he proceeded to tell me that his supervisor was at lunch and would called me back when she returned, "Oh and by the way here's your confirmation for your cancellation".
At that time I received an email from my PayPal account, advising me that I just made a payment to Nutrisystem. The man had the nerve to charge my account while he had me on hold.
I have called every day, each rep has told me what he did was ok. This is so sad, that he could do this behind my back and it be ok. My call is being reviewed now sure it is but, we all know how this is going to end. I will continue to call each day until I get a callback. He knew what he was doing was wrong, why else would he have to sneak and charge me. I want an apology and someone to tell me what he did was wrong! If I were Marie Osmond, I wouldn't want to be known as a spokesperson for a company that has such bad reviews.
BBB alone has 99 bad reviews and I am getting ready to add another. I guess that wasn't necessary to be said. We are sad to hear about the way you were treated when calling. This is NOT okay. After the 3rd call to NutriSystem about a late order, Beth finally came online and made a return customer — yet again — out of me. We are so happy to hear that Beth was able to straighten things out for you. We wish you continued success on and off the program. Rachel was very helpful in helping me to better understand my needs while on the plan and I am very thankful for her professionalism.
So far I am enjoying being on Nutrisystem. All of the food does taste very good. The only negative thing is that when I first order they did not tell me that there was so much chocolate in the turbo box. I specifically requested no chocolate. Maybe training is advisable for people helping people to order food. Thank you very much. We are so happy that Rachel was able to help you get started on the program.
We are sorry that you received so much chocolate after requesting no chocolate. We will be sure to pass this along for coaching. Best wishes as you continue on the program.
I have been overcharged. Counselors at Nutrisystem keep telling me the issue has been addressed but I do not receive a refund. This is very upsetting and seems to me to be a bit fraudulent. Please refund my money!
We are sorry to hear the NuMi promotion fell off after placing the order. I have been on the Women's Uniquely Yours Program for 13 months, and have lost over 90 pounds. The frozen food is amazing, and I was never hungry or felt deprived. The delicious snacks and double chocolate muffins have kept me satisfied and I never felt deprived. Thank you for the kind words and keep up the awesome work! Canadian turkey bacon egg and cheese muffin missing cheese - Thank you for the response.
I did not to think to take a picture of the back with the information. If this occurs on the next I will. The cheese was missing on two of the sandwiches out of four on this order. I was trying to explain to the last counselor that I spoke to what was happening to me with eating the food and that it was making me sick. This is not in regards to Kim in returns. Kim was helpful and very nice to me.
Anyway, the last counselor I spoke to was so rude and talked over me and would not let me finish my sentence. It's really upsetting that I did not write her name down. It would be the counselor that I spoke to before I spoke to Kim. We are so sorry that you had such a poor experience.
We will definitely be looking into this and reaching out soon. I had a question about my food. Chat with your counselor. Very helpful but our chat was interrupted. I need to know how to continue after the first week. I am still confused on how to continue after the first week. Thank you for reaching out. We will be assigning this to a member of the Consumer Experience team to reach out and assist you. The quality of food was pretty good with several options to choose from.
Unfortunately when they were out of stock they substituted other food! Changing your plan such as delivery frequency was very difficult and why I left. Thank you for the feedback. We are sorry that you left for those reason. We will be reaching out to get further information.
Have a good one! Over the last several months, I have tried over and over to resolve an ongoing problem with order fulfillment. Customer service refused to help and refused my repeated requests to escalate the issue and finally Nutrisystem decided to dump me. Even in my last e-mail communication with Nutrisystem where I yet again outlined the problem, the reply back from Nutrisystem completely ignored the majority of what I wrote.
It looks like if Nutrisystem doesn't say anything about the problem, then it magically doesn't exist somehow. This shows that Nutrisystem has drastically fallen in terms of focusing on customer needs and flat out refuses to deal ethically with the customer.
We sincerely apologize for your experience. We certainly do not want a long-time member to feel such a way. We will be investigating this and reaching out soon. I have had a couple questions for your people there and I emailed them for a answer. First reply was very fast, second was a bit slower but they explained to me the reason why. I have been very satisfied with everything from Nutrisystem!!! Thank you for your patience and understanding. We are happy to hear you got the answers you needed.
We wish you the best of luck on the program! This is the 2nd time I've been on the NutriSystem plan. First time was a hit. Lost almost all my weight and kept it off for over a year. Just a little more weight to lose so I ordered again for 2 months.
First shipment arrived on time and the food was terrific. Second shipment has the frozen food arrive a couple days late. The 2nd shipment of non frozen food is still not here after being over a week, now almost a week and a half late. How am I to stay on the regiment with half the menu missing for over a week?
My assistant called NS as she ordered for me and asked for help—reimbursement— compensation of some sort. The reply from Nutri system? I even referred you to my sister and brother in law— who both signed up. We apologize that your 2nd order took longer than expected to get to you.
We completely understand how this can throw someone off. We will be looking into this and reaching out. I sincerely appreciate all the help that Sheila offered. I won't hesitate to contact your Team Rep should I have other questions.
See three emails I've previously sent. You don't honor your own company's policies. Food was extremely poorly packed, melted and opened packaging.
We are sorry that you had such a poor experience with us. We will be taking a look at your account and reaching out shortly. Many are on a fixed income and I am one of them … an older woman, a widow, and on a very fixed income. With the profit your company surely must realize, might you consider offering your program free to a few deserving people men and women who would benefit from it as well?
Just something you might consider … it just might be of benefit to your company in another way … good will! The Costco purchased gift cards can definitely be used and there is a space at checkout to put them in. You will just have to make sure you put the gift card in a few days before the processing date for additional deliveries. I just went through this whole process and received my order today. Thanks for the very thorough cost information.
Helped make my decision a lot easier. I agree, too, the frozen meals are definitely a nice bonus — especially the desserts! There are some costs with buying your own fruits or vegetables to consider too, but overall it seems fairly affordable.
Anyways, thanks for the detailed pricing breakdown, really appreciate it. Is it organic or are there a lot of preservatives in It. Hi Isabel — Thanks for visiting. Hi Arlene — Thanks for visiting. I have always found it to be very easy to opt out.
As long as you stay on the program for at least two months, you should be able to cancel without paying any type of penalty if you need to cancel after month 1 I mention one way to avoid the penalty in the review above , and customer service has always been very easy to deal with when I have needed to call them.
I live in Ottawa Ontario Canada. Where in Canada can I join. Are the costs of the meals increased to take in the difference between the American and Canadian do.
Also what about duty and taxes, as well as shipping fees. I am a woman ,77 yrs old and need to lose at least 25 lbs. Please try to enlighten me. Thank you very much for your assistance. What exactly is in the Turbo Shakes? Are the ingredients identified on the package?
Best of luck — Norm. Hi Obie — I added a picture of the nutrition fact label on our Nutrisystem Shake page. I have limited freezer space and feel that the frozen foods would be the way for me to start and continue a controlled size appropriate diet. Does anyone offer three or four shipments monthly? If you get the Basic plan none of the foods are frozen, so that may be another option you could consider.
Diet-to-Go has a weekly shipment option — we have a review about them here: Hope that helps — NS. I have used your plan several years ago and did loose weight, but have gained some back. I am 81 yrs old and on a fixed income now. Having to buy extra food is not feasible me. Any suggestions how I can use your plan without extra purchases? Notify me of new posts by email. Leave this field empty. Happy to help Tod…Thanks for reading! I adore this site — its so usefull and helpful!
Thanks, glad you find it helpful! Great, detailed price breakdown. Thanks for taking the time to put this together. Thanks for taking the time to comment, Mario.
Happy to hear you found our information useful! I like it when individuals get together and share opinions. Great site, continue the good work! I had tried losing weight on my own a few times but it was too hard to count calories and weigh out all of my food what a time sucker!
I always got discouraged about losing the weight. With Nutrisystem I have not became discouraged because Nutrisystem makes the plan so simple to follow.
While it's not fresh food the meals are frozen , it still just as great tasting. Speaking frankly, I was really afraid that I would hate the Nutrisystem food.
I gave the food a try thinking it would taste like cardboard. However, I was completely wrong, the Nutrisystem food is delicious. Breakfast, lunch, dinner, dessert and all my snacks provided by Nutrisystem are tasty. My wife loves me being on the Nutrisystem diet too. She is very impressed with the progress I have made losing weight.
She just makes dinner for the family and I eat my Nutrisystem meal. Nutrisystem is a great diet plan that I personally think can help anyone lose weight. Let's be honest here, does any man like to cook? Not only do I not like to cook, I just don't have the time to cook. That's why Nutrisystem really appealed to me when my doctor recommended it. I am a busy man who works 80 hours a week.
I am also single. I just don't know how to cook, so I eat fast food quite often. I also eat at restaurants often too. The reason I go out to eat so often is because I am single, busy and do not know how to cook. Going out to eat is just easier than learning how to cook. But eating out is expensive and has caused me to quickly add on 30 pounds that I no longer wanted.
I thought if I pay to go out to eat everyday I might as well pay to eat this healthy food and lose some weight.
The best part of the Nutrisystem plan is that I do not have to prepare the food and it still tastes great. I am losing weight eating healthy delicious foods. I'm happy and so is my doctor who was telling me I needed to lose weight.
I have lost nine pounds since I started the diet. With Nutrisystem you get to chose from many foods that are already prepared for you. You also get a daily menu planner and a diary to log your success in. Nutrisystem also provides a website that includes articles, weight loss stories, blogs, chat rooms and a live counselor who is available 24 hours a day for support.
With the Nutrisystem plan I go online everyday and log onto Nutrisystem's website to see my progress. I also check the discussion group forums and talk to other men who are trying to lose weight. I enjoy using the Nutrisystem web site. The Nutrisystem plan is so simple to follow. I really can not think of any other diet plan that is as simple to use as Nutrisystem.
The food Nutrisystem offers is also excellent. My favorite food from Nutrisystem is the beef stew. I love beef stew and I would not want to give it up for a diet.
However, with Nutrisystem I do not have to give up beef stew because Nutrisystem offers a beef stew dinner. I have been on the plan for about one month now and have already lost seven pounds which wasn't happening with Bistro MD.
I'm happy to say that losing weight has never been easier. The Nutrisystem plan is very easy to follow and simple to understand. I get to eat three meals a day plus a snack and a dessert. As soon as I start to feel hungry I get to eat again. With Nutrisystem I get access to the Nutrisystem website tools too.
The website is wonderful. I can log on and talk to other people from all over the world who are trying to lose weight. The other people on the website inspire me to want to lose more weight and become even healthier. The people on the website inspire to me to stick with the plan until I reach my goal. It's a great support group. The Nutrisystem website also provides me with access to a counselor who is available 24 hours a day to chat with if I have any questions. It's working for me and I know it will work for you too.
Now if I can only get my wife on it. I need more support! I have been using Nutrisystem's plan for about two months now. I thought for sure when I started the plan that I would probably have at least one thing to complain about it; however, I was wrong. Nutrisystem truly is a great plan. Any problems that you may read about online are obviously one off items and not a consistent trend.
The basic plan is extremely easy to follow. It comes with specific instructions on how to follow it. It also comes with some great dieting tools. The best part of the plan is that it comes with healthy foods that are already prepared for me to eat. Food wise, I love the vegetable beef soup; it is one of my favorite things to eat for lunch. I love to eat the chili with beans for dinner. So far, I love all of the foods I've tried. I haven't found one that wasn't edible.
Even the desserts and snacks taste darn good. And unlike other diets, with Nutrisystem I don't crave junk food because I get a treat everyday in the meal plan: I have needed to lose weight for quite awhile and am just glad that I'm finally doing something about it. I am very satisfied with the basic plan. Like most guys I know, I love to eat! I was always afraid of going on a hard core diet plan because I did not want to give up great tasting foods. With the Nutrisystem plan I have not had to give up any of my usual great tasting foods.
Hats off to Nutrisystem for figuring out how to get great tasting food in a small package that is so easy to prepare - just stick it in the microwave and you're eating in 5 minutes. So far, my favorite is the mushroom risotto, the chicken with dumplings, and the chili with beans, the flame broiled beef patty, the barbecue sauce pork wrap, the chocolate chocolate chip pudding, the chocolate crunch bar, the chocolate chip cookie, the creamy tomato sauce, the blueberry pancakes and the blueberry muffins.
I could go on and on about the rest of Nutrisystem's dishes but I'm making myself hungry ;- I enjoy eating all of Nutrisystem's foods. I do not think I have found a food that I did not like yet. Do not be afraid of having to give up eating great food because you're still going to get great food with Nutrisystem. Nutrisystem is a great diet plan for anyone - especially men.
I get to eat great food that is already prepared for me everyday. All I have to do is follow the basic directions for following the plan and eat the Nutrisystem foods. The best part about the Nutrisystem plan is that I lost seven pounds since I started it a month ago. Nutrisystem also supplies its members with a member website. The website helps individuals on the plan stay motivated. The website is a place where anyone who is on the plan can go for support.
I enjoy logging onto the website and seeing the progress that I have made. I also enjoy reading inspiring stories from others on the Nutrisystem plan that have lost weight.
Luckily though, Nutrisystem offers many different foods to choose from. Nutrisystem is also adding new food items to the menu all of the time.
Always good to keep the variety up. The Nutrisystem plans foods are also healthy. Nutrisystem has empowered me to lose weight and maintain a healthy lifestyle.
As an added bonus, I now do all the cooking for my girlfriend, which has really helped our love life. After all, who can't throw an extra dish in the microwave for 5 minutes? Give it a try guys and I expect your girlfriend will be just as happy as mine is. I have lost 20 pounds in three months and haven't been exercising at all. Just like their marketing says, the plan really does allow you to eat healthy while losing weight. The foods are very easy to clean up when I am finished also.
Just throw the microwave safe container in the trash. What more could you ask for? I take my frozen lunch with me to work and I can get more work done while losing weight! The plan is also very simple to follow, just follow their instructions. Don't deviate by eating snickers bars, okay?! Stay away from those evil vending machines too! If you drink coffee, stop using creamer as I discovered I was drinking an extra calories a day in coffee creamer!
The Nutrisystem plan is great for men who do not know how to cook and want to lose weight, feel healthier and eat healthier. Since starting the diet, I've lost 20 pounds and have started feeling good about my body again, which has helped my love life significantly. My girlfriend can't keep her hands off of my new slimmer waist ;- She is so proud of me and she thinks I look great.
Who would have thought I could eat healthy food that I do not have to prepare that I actually like?